There are a number of tools that are essential to use in vendor management meetings. You need to have terms of reference for each meeting, meeting agendas and meetings reports. Terms of Reference These are the rules for the meeting…
An executive level meeting should to be established with your vendor. Items to be discussed at this meeting are status of the relationship, executive level view of progress on work and strategy for both parties. Invitees will be those who…
Contract level meetings are those that deal with the contract and relationship with the vendor. To establish the scope of your contract level meeting look to your contract and check the deliverables expected monthly, quarterly and annually. Your agenda should…
Operational meetings track how the work is done. At the start of the contract with a vendor more work will needed in this area. This meeting will be and should be the first meeting to be established. Read the contract…
When you have a strategically important contract with a vendor you will need several touch points into the vendor and the vendor will need to draw information from you as the customer to ensure that they provide the best service…