There are a number of tools that are essential to use in vendor management meetings. You need to have terms of reference for each meeting, meeting agendas and meetings reports. Terms of Reference These are the rules for the meeting…
This month I am reviewing The Vendor Management Office: Unleashing the Power of Strategic Sourcing, by Stephen Guth, Esq. published by Lulu Press, Inc. 2001 Stephen Guth’s The Vendor Management Office is the go to book if you want to…
An executive level meeting should to be established with your vendor. Items to be discussed at this meeting are status of the relationship, executive level view of progress on work and strategy for both parties. Invitees will be those who…
Operational meetings track how the work is done. At the start of the contract with a vendor more work will needed in this area. This meeting will be and should be the first meeting to be established. Read the contract…
When you have a strategically important contract with a vendor you will need several touch points into the vendor and the vendor will need to draw information from you as the customer to ensure that they provide the best service…
The contract signed – the deal is done. Nothing more to do? Well actually this is when the hard work starts. How do you bring the contract to life? One of the best ways do this is to ensure that…
This is the second part of a two part article. In the first part I spoke about the importance of horizontal relationships and their importance and benefits of managing them properly. In this part I turn to look at the…
This is the first of a two-part article. Part 1 will deal with the horizontal relationships within vendor management and the second will deal with vertical relationships in vendor management. You are running a strategic contract but it cannot operate…
You have a new contract in place in your company. Why does it need to be managed? Does the contract itself not state everything that needs to be completed within the contract? Human memory, differing drivers and lack of ability…